How Wayne HealthCare Paid for its Digital Upgrade With Fewer No-Shows and Lower Headcount

Learn how this hospital transformed patient experience, reallocated staff and repaid their investment in 18 months

Facing frequent no-shows, high staff turnover and resource draining, paper-based processes in patient access, Wayne HealthCare was due for a digital upgrade.

Read the case study to learn how using EngageCare self-service technology to transition administrative and financial tasks to patients helped Wayne improve patient safety, reduce no-shows and increase staff efficiency.

Download a copy of the case study to learn how Wayne:

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AccuReg, the market leader in patient access, provides health systems and hospitals with a single platform that integrates patient access, intake and engagement. Utilizing an advanced rules engine, intelligent automation and intuitive digital tools, our platform alleviates staffing challenges and improves patient satisfaction by enabling patients to digitally engage with administrative and financial aspects of their care. Patients complete error-free pre-registration and registration, use a digital front door and virtual waiting room at check-in, make payments from price estimates and communicate bi-directionally in real time. We ensure the data integrity required to reduce denials, collections and write-offs to protect net revenue. AccuReg was ranked #1 2021 Best in KLAS® for Patient Access and ranked #1 by Black Book Market Research in Patient Access for four consecutive years.

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