Facing frequent no-shows, high staff turnover and resource draining, paper-based processes in patient access, Wayne HealthCare was due for a digital upgrade.
Read the case study to learn how using EngageCare self-service technology to transition administrative and financial tasks to patients helped Wayne improve patient safety, reduce no-shows and increase staff efficiency.
Download a copy of the case study to learn how Wayne:
Reduced denials 80 percent
Decreased no-shows and cancellations, saving revenue
Reallocated staff and eliminated need to fill 5 vacant positions
Repaid their financial investment in EngageCare within 18 months